Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Kirkcaldy | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Kirkcaldy is a GPhC registered online pharmacy weight loss clinic serving patients in Kirkcaldy, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

We are the data controller for the personal information you provide to us. Our pharmacy is registered with the General Pharmaceutical Council (GPhC No. 9012511) and operates as an online pharmacy weight loss clinic based in Kirkcaldy, UK.

2. Data We Collect

To provide our pharmacy and weight loss services, we may collect and process the following information:

Personal details: Full name, date of birth, gender, and contact information including email address and phone number.
Health and medical information: Medical history, current medications, weight, BMI, and any other health information necessary to safely dispense weight loss treatments.
Payment information: Billing details processed securely through our payment provider.
Delivery information: Postal address required for medication dispatch.
Technical data: IP address, browser type, and website usage data collected when you visit our website.

3. How We Use Your Data

Your data is used for the following purposes:

To assess your suitability for weight loss treatments and dispense medication safely following pharmacist approval.
To process and fulfil your orders. Once approved by our pharmacist, orders are dispatched with a delivery time of 1 working day.
To communicate with you regarding your consultation, prescription, or order status.
To maintain accurate medical and dispensing records as required by pharmacy law and regulation.
To comply with our legal and regulatory obligations as a GPhC registered pharmacy.
To improve our website and services through analysis of usage data.

The legal bases for processing your data include the performance of a contract, compliance with legal obligations, and where necessary, the processing of special category health data for the provision of healthcare services.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We use the following types of cookies:

Essential cookies: Required for the website to function correctly, including secure login and checkout processes.
Analytics cookies: Help us understand visitor behaviour so we can improve our services.
Preference cookies: Remember your settings and preferences for future visits.

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell or rent your personal data to third parties. We may share your data only in the following limited circumstances:

Healthcare professionals: Where clinically necessary, relevant health information may be shared with prescribers or other healthcare providers involved in your care.
Delivery partners: Your name and delivery address are shared with our courier service solely to fulfil your order.
Payment processors: Payment data is handled securely by our third-party payment provider and is not stored by us.
Legal and regulatory bodies: We may be required to disclose information to the GPhC, NHS, or other regulatory authorities in accordance with our legal obligations.

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain your personal and medical records for a minimum of eight years in line with NHS and pharmacy regulatory requirements. After this period, data is securely deleted or anonymised.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our website uses secure encryption, and access to patient records is strictly controlled.

8. Contact Us

If you have any questions about this privacy policy, wish to access your data, request a correction or deletion, or raise a concern about how we handle your information, please contact us:

Email: info@pharmacyweightloss.co.uk
Phone: (+44) 116 4646009

We aim to respond to all data-related enquiries within 48 hours.